The
General Format
- Making an
opening statement.
- State the
three or four key headings of the talk.
- Give detail
under each of the headings.
- Put an example
or anecdote for interest.
- Close with
a strong statement.
- Recommend
any next step that you or the listeners need to take.
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Recommend
A Strategy
- State the
objective.
- State the
present situation.
- State the
desired outcome.
- State the
potential strategies.
- List the
advantages and disadvantages of each.
- Recommend
one or more of the strategies and what to do next in order to
carry them out.
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Share
Information
- List information
using three or four major headings.
- Explain the
information.
- Define buzz
or jargon words.
- Link the
information to the listener's interests.
- If appropriate,
explain it's significance to the organization's goals.
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Identify
Potential Problems
- State the
goal.
- List anticipated
issues that may block achieving the goal.
- Rate the
seriousness of the issues.
- State preventive
and/or contingent actions.
- Establish
a framework identifying prime mover and deadlines.
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Sell
A Product, Service/Idea
- State the
objective.
- State the
needs of the listeners.
If you are not sure, ask them about their needs.
- List the
features.
- List the
appreciate benefits relevant to the listeners.
- Specify the
next steps.
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Teach
Skills
- State the
benefits of learning the skills to the participants.
- State skill
areas to be learned.
- Cover areas
using examples, handouts, questions, and exercises.
- Conclude
with a summary of major lessons of the day.
- Suggest next
steps in order to apply the information.
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Report
Progress
- Define the
subject.
- List three
or four areas of discussion.
- List issues
under each area.
- Prioritized
the issues.
- Delineate
the action steps that have been taken and need to be taken for
each issue.
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Identify
the Problem
- State what
you want to have happening versus what is actually happening.
- Specify what
things are happening that are the same.
- Specify what
things changed about the time the problem started.
- Suggest the
underlying problem(s).
- Present potential
solution(s).
- Suggest the
next steps.
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Communicate
Bad News
- Discuss the
background (such as facts, history and other strategies considered.)
- State the
bad news.
- Present options
among which to choose.
- Conclude
by reaffirming options.
- Guide the
person into choosing the most preferable option.
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Recommend
an Alternative
- State the
decision to be made.
- List all
the must and wants.
- Rate the
importance of wants.
- List the
alternatives.
- Eliminate
alternatives not meeting "must" criteria.
- Compare alternatives
to see how much they satisfy the wants.
- List any
strong positive or negative consequences of each alternative.
- Recommend
one alternative and suggest steps for carrying it out.
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