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January 2003

Your Presentation Success Is Our Passion
Present It Right...The First Time!

This month I'd like to discuss two ideas for presenters and one for designers. As always, there's a monthly challenge at the end. You will notice there is a new format.

FOR PRESENTERS: STEP 9:
RECOMMEND NEXT STEPS
BE PREPARED TO NEGOTIATE

(From the book Presentations Kit: 10 Steps for Selling Your Ideas)

Aristotle said, “The fool tells me his reasons; the wise man persuades me with my own.”

Just because you gave a presentation doesn’t mean your audience will automatically go along with your recommendations. The best possible scenario is when everyone agrees with your suggestions, works out their concerns during the question-and-answer period, then eagerly goes along with your next steps. But what do you do if someone disagrees? How do you discuss options other than the ones you listed? During the next two months you’ll get some pointers on negotiating.

First, consider your own attitude. Realize that everyone perceives the world differently. You must let people in your audience state their views. Never box yourself or someone in your audience into a corner. Avoid ultimatums, avoid taking a position with no escape route, and avoid presenting one viewpoint. Why? Some people think they are contributing only when they find the problems with a recommendation.

Second, consider how you present your ideas. Allow me to generalize for just a moment, using lawyers as an example. Lawyers spend their days looking for the problems and finding the inconsistencies in a situation. That’s why they are good at what they do. You don't give a lawyer one suggestion. Instead, you present several options for the lawyer to discuss, then choose which one is best. Your presentation, too, should follow the strategy recommendation format described next.

FOR PRESENTERS: USE A STRATEGY
RECOMMENDATION FORMAT

There are many ways to organize your information. The strategy recommendation format works well when presenting your products to clients. You can offer different strategies and ask them to consider which strategy best suits their needs.

Strategy Format
State the objective.
State the present situation.   
State the desired outcome.
State the potential strategies. 
Recommend one or more of the strategies.
Develop actions needed to implement strategy.

Strategy Example

Objective: Exercise more in the New Year of 2003.
Present situation: Exercise sporadically once to three times a week.
Desired outcome: Exercise at least four times a week, with aerobics three times a week.
Potential strategies with the advantages and disadvantages:

Strategy 1: Get gym equipment for my home.

Advantages: Easy to get to the equipment. Can exercise when I want.

Disadvantages: Not motivated. Always something else to do at home besides exercise.

Strategy 2: Join a gym.

Advantages: I just have to show up and then I’ll be sure to exercise. I’ll get a good workout by following the example of people around me.

Disadvantages: I don’t like gyms. They're cold they cost money.

Strategy 3: Find other types of exercise: dance classes, yoga classes.

Advantages: More fun for me than going to a gym. Meet new people.

Disadvantages: May not get enough exercise. Costs money.

Recommended strategy: Number 3: taking dance and yoga classes, plus exercise bike in my home for aerobics.

Actions to implement:
-Call to find out about yoga and dance classes.

-Go try out exercise bikes.

-Join a community sports team.

FOR DESIGNERS: CONSIDER YOUR CHARTS

I’ve been working with someone to help him redo a presentation. On one chart slide he had five 3D barsactually ten. Five represented one product and five another. I asked, “What are you trying to show?” He said, “That one product has lost 50% of its customers in the last four years.” I said, “So you want to show the trend?” He agreed. We used two trend lines. What a difference. The difference in sales between the two products was very obvious and the point was made with just two lines on the chart, not ten bars in 3D. Before creating a chart, determine the point you wish to make and then use the appropriate type of chart.

A BEFORE AND AFTER EXAMPLE
FROM THE CD SLIDES THAT WIN

MONTHLY CHALLENGE

PRESENTERS

Don’t just present a single option- whether it’s a formal stand-up presentation or a less structured talk in a meeting about which direction to take to implement a plan.

DESIGNERS

Make most of your charts simpler so the point is immediately obvious.

COMMENTS FROM OUR READERS

We’ve talked about how kinesthetic people like to be busy. Nick Nicholaou solves this problem with handouts. “I always give a handout so that attendees will have something to write notes and questions on. My handouts are usually some of the slides, and have fill-in-the-blank spaces to help them keep on track with my presentation.”

Chapter 1: http://www.presentationmaster.com/2002/09_sep/features/cw_pcw_chap1.htm

Chapter 2: http://www.presentationmaster.com/2002/09_sep/features/cw_pcw_chap2.htm

Chapter 3: http://www.presentationmaster.com/2002/10_oct/features/cw_pcw_chap3.htm

Chapter 4: http://www.presentationmaster.com/2002/11_nov/tutorials/cw_pcw_chap4.htm

Chapter 5: http://www.presentationmaster.com/2002/12_dec/tutorials/cw_pcw_chap5.htm

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